Chatbots (also known as a talkbot, chatterbot, Bot, IM bot, interactive agent, or Artificial Conversational Entity) belong to type of computer program leveraging artificial intelligence which conducts a conversation via auditory or textual methods. With NLP engines achieving higher level of perfection as well as growing users’ tech-savy attitude, Virtual Assistants have become prominent in various domains. May it be Chatbots to greet people in websites, tech support bots to give basic service to customers, Sales Automation and Marketing Automation solutions and Virtual Assistant solutions, globally we see a demand of these technologies. From our end we have worked on some major projects using the Automation and Virtual Assistant technology stack.
Healthcare: Assistive solution for Visually Impaired: First of its kind custom solution, which will act as a virtual assistant for visually impaired.
Human Resources Management using Virtual Assistant: It is basically a Chatbot, that is constantly interacting with the employee to track project updates, personnel wellbeing etc. in a non-intrusive manner.
Banking Process Automation and Intelligent Chatbot: An Intelligent chatbot to understand the customer requirements and map relevant mapping services to the same.